Question 1

1. What is Academy PLUS+?

Accepted Answer

Academy PLUS+ is Hanrahan School of Music’s premium membership programme designed to provide additional flexibility, support, savings, and exclusive member benefits throughout the academic year.

Question 2

2. Why was Academy PLUS+ created?

Accepted Answer

Academy PLUS+ was created to provide additional support, flexibility, rewards, and long-term value for committed musical families throughout the academic year.

Question 3

3. Who can join Academy PLUS+?

Accepted Answer

Academy PLUS+ is available to both current and new students enrolled at Hanrahan School of Music.

Question 4

4. Can new students join Academy PLUS+ immediately?

Accepted Answer

Yes. New students may join Academy PLUS+ once officially enrolled with Hanrahan School of Music. As Academy PLUS+ is newly launching, registration for the current academic year will close on October 31st.

Question 5

5. What membership options are available?

Accepted Answer

Two membership options are available:
Individual Membership
Family Membership

You can signup for Early Bird or Annual for extra savings 
or 
Monthly

All options will have excellent saving oportunitieds throughout the year along with first access to new exclusive memebrs options throughout the year.

Question 6

6. Who qualifies for Family Membership?

Accepted Answer

Family Membership is available to households with two or more students currently attending Hanrahan School of Music.

Question 7

7. What is included in Academy PLUS+?

Accepted Answer

Benefits may include:
Bonus invoice credits
Additional makeup flexibility
Member-only discounts
Parent resources
Exclusive member updates
Future members portal access
Ongoing member perks added throughout the year

Question 8

8. Will more benefits be added throughout the year?

Accepted Answer

Yes. Academy PLUS+ is designed as an evolving membership programme with additional exclusive member benefits, perks, and resources added throughout the academic year.

Question 9

9. Will there be a members portal?

Accepted Answer

Yes. A dedicated Academy PLUS+ members area is planned to provide additional resources, updates, and exclusive content.

Question 10

10. Will Academy PLUS+ members receive priority information about camps and new programmes?

Accepted Answer

Yes. Academy PLUS+ members will receive priority notice up to 24 hours before general release for selected academy activities, camps, programmes, and special opportunities.

Question 11

11. What is the June Sign-Up Bonus?

Accepted Answer

Annual members who join during the Early Bird period receive additional bonus invoice credit as outlined on the Academy PLUS+ webpage and promotional material.

Question 12

12. Do monthly memberships receive the June Sign-Up Bonus?

Accepted Answer

No. The June Sign-Up Bonus is exclusive to the Early Bird annual memberships only.

Question 13

13. What are the Christmas Bonus Credits?

Accepted Answer

Eligible Early Bird & Annual members may receive additional invoice credit during the Christmas period as part of their Academy PLUS+ benefits.

Question 14

14. How are bonus credits applied?

Accepted Answer

Credits are applied directly to eligible Hanrahan School of Music lesson invoices and cannot be exchanged for cash.

Question 15

15. Can unused credits be carried forward?

Accepted Answer

No. Unused credits cannot be transferred or carried into future academic years.

Question 16

16. What are makeup lesson benefits?

Accepted Answer

Academy PLUS+ members may receive additional makeup lesson flexibility subject to timetable availability and school policy.

Question 17

17. Are makeup lessons guaranteed?

Accepted Answer

No. Makeup lessons are subject to teacher availability, timetable space, and academy scheduling policies. Every reasonable effort will be made to accommodate and provide eligible makeup lessons wherever possible. However, due to timetable limitations and teacher availability, makeup lessons will be offered only within the times and spaces available through the academy and may not align with specific parent schedules or preferred times. Families will therefore be asked to show flexibility with the makeup lesson options and availability provided by the academy.

Question 18

18. Does Academy PLUS+ replace lesson fees?

Accepted Answer

No. Academy PLUS+ is a separate optional membership programme and does not replace standard lesson tuition fees.

Question 19

19. How do monthly memberships work?

Accepted Answer

Monthly memberships are billed monthly during the academic year and provide flexible access to Academy PLUS+ benefits.

Question 20

20. Can I cancel a monthly membership?

Accepted Answer

Monthly memberships may be cancelled before the next billing cycle. Membership benefits will end upon cancellation.

Question 21

21. Can I upgrade from Individual to Family Membership later?

Accepted Answer

Yes. Families may contact the academy to discuss upgrading eligibility during the academic year.

Question 22

22. Can Academy PLUS+ membership be transferred to another student?

Accepted Answer

No. Memberships are non-transferable and apply only to the registered student(s).

Question 23

23. What happens if my child stops lessons during the year?

Accepted Answer

Membership fees are non-refundable once activated. Lesson policies remain subject to standard Hanrahan School of Music terms and conditions.

Question 24

24. Are discounts available on all academy services?

Accepted Answer

Specific discounts and offers may vary throughout the year and may apply only to selected academy services, events, or products.

Question 25

25. Do Academy PLUS+ benefits renew automatically each year?

Accepted Answer

Renewal details and future membership options will be communicated before the start of each academic year.

Question 26

26. Can membership prices change in future years?

Accepted Answer

Yes. Membership pricing and benefits may be reviewed and updated in future academic years.

Question 27

27. Is Academy PLUS+ compulsory?

Accepted Answer

No. Academy PLUS+ is completely optional and is designed to provide additional value and flexibility to participating families.

Question 28

28. How do I join Academy PLUS+?

Accepted Answer

Membership signup instructions are available on the Academy PLUS+ webpage through the online registration process.

Question 29

29. When does Academy PLUS+ membership begin?

Accepted Answer

Membership begins once registration and payment have been successfully completed.

Question 30

30. Who can I contact for support?

Accepted Answer

For additional questions or assistance, families may contact Hanrahan School of Music directly through the academy office or website contact channels.

Question 31

24. Are discounts available on all academy services?

Accepted Answer

Specific discounts and offers may vary throughout the year and may apply only to selected academy services, events, or products.

Question 32

4. Can new students join Academy PLUS+ immediately?

Accepted Answer

Yes. New students may join Academy PLUS+ once officially enrolled with Hanrahan School of Music. As Academy PLUS+ is newly launching, registration for the current academic year will close on October 31st.

Question 33

3. Who can join Academy PLUS+?

Accepted Answer

Academy PLUS+ is available to both current and new students enrolled at Hanrahan School of Music.

Question 34

25. Do Academy PLUS+ benefits renew automatically each year?

Accepted Answer

Renewal details and future membership options will be communicated before the start of each academic year.

Question 35

11. What is the June Sign-Up Bonus?

Accepted Answer

Annual members who join during the Early Bird period receive additional bonus invoice credit as outlined on the Academy PLUS+ webpage and promotional material.

Question 36

13. What are the Christmas Bonus Credits?

Accepted Answer

Eligible Early Bird & Annual members may receive additional invoice credit during the Christmas period as part of their Academy PLUS+ benefits.

Question 37

2. Why was Academy PLUS+ created?

Accepted Answer

Academy PLUS+ was created to provide additional support, flexibility, rewards, and long-term value for committed musical families throughout the academic year.

Question 38

12. Do monthly memberships receive the June Sign-Up Bonus?

Accepted Answer

No. The June Sign-Up Bonus is exclusive to annual memberships only.

Question 39

5. What membership options are available?

Accepted Answer

Two membership options are available:
Individual Membership
Family Membership

Question 40

23. What happens if my child stops lessons during the year?

Accepted Answer

Membership fees are non-refundable once activated. Lesson policies remain subject to standard Hanrahan School of Music terms and conditions.

Question 41

16. What are makeup lesson benefits?

Accepted Answer

Academy PLUS+ members may receive additional makeup lesson flexibility subject to timetable availability and school policy.

Question 42

29. When does Academy PLUS+ membership begin?

Accepted Answer

Membership begins once registration and payment have been successfully completed.

Question 43

27. Is Academy PLUS+ compulsory?

Accepted Answer

No. Academy PLUS+ is completely optional and is designed to provide additional value and flexibility to participating families throughout the academic year.

Question 44

10. Will Academy PLUS+ members receive priority information about camps and new programmes?

Accepted Answer

Yes. Academy PLUS+ members will receive priority notice up to 24 hours before general release for selected academy activities, camps, programmes, and special opportunities.

Question 45

19. How do monthly memberships work?

Accepted Answer

Monthly memberships are billed monthly during the academic year and provide flexible access to Academy PLUS+ benefits.

Question 46

1. What is Academy PLUS+?

Accepted Answer

Academy PLUS+ is Hanrahan School of Music’s premium membership programme designed to provide additional flexibility, support, savings, and exclusive member benefits throughout the academic year.

Question 47

18. Does Academy PLUS+ replace lesson fees?

Accepted Answer

No. Academy PLUS+ is a separate optional membership programme and does not replace standard lesson tuition fees.

Question 48

17. Are makeup lessons guaranteed?

Accepted Answer

No. Makeup lessons are subject to teacher availability, timetable space, and academy scheduling policies. Every reasonable effort will be made to accommodate and provide eligible makeup lessons wherever possible. However, due to timetable limitations and teacher availability, makeup lessons will be offered only within the times and spaces available through the academy and may not align with specific parent schedules or preferred times. Families will therefore be asked to show flexibility with the makeup lesson options and availability provided by the academy.

Question 49

21. Can I upgrade from Individual to Family Membership later?

Accepted Answer

Yes. Families may contact the academy to discuss upgrading eligibility during the academic year.

Question 50

7. What is included in Academy PLUS+?

Accepted Answer

Benefits may include:
Bonus invoice credits
Additional makeup flexibility
Member-only discounts
Parent resources
Exclusive member updates
Future members portal access
Ongoing member perks added throughout the year

Question 51

26. Can membership prices change in future years?

Accepted Answer

Yes. Membership pricing and benefits may be reviewed and updated in future academic years.

Question 52

22. Can Academy PLUS+ membership be transferred to another student?

Accepted Answer

No. Memberships are non-transferable and apply only to the registered student(s).

Question 53

9. Will there be a members portal?

Accepted Answer

Yes. A dedicated Academy PLUS+ members area is planned to provide additional resources, updates, and exclusive content.

Question 54

14. How are bonus credits applied?

Accepted Answer

Credits are applied directly to eligible Hanrahan School of Music lesson invoices and cannot be exchanged for cash.

Question 55

30. Who can I contact for support?

Accepted Answer

For additional questions or assistance, families may contact Hanrahan School of Music directly through the academy office or website contact channels.

Question 56

15. Can unused credits be carried forward?

Accepted Answer

No. Unused credits cannot be transferred or carried into future academic years.

Question 57

20. Can I cancel a monthly membership?

Accepted Answer

Monthly memberships may be cancelled before the next billing cycle. Membership benefits will end upon cancellation.

Question 58

28. How do I join Academy PLUS+?

Accepted Answer

Membership signup instructions are available on the Academy PLUS+ webpage through the online registration process.

Question 59

6. Who qualifies for Family Membership?

Accepted Answer

Family Membership is available to households with two or more students currently attending Hanrahan School of Music.

Question 60

29. When does Academy PLUS+ membership begin?

Accepted Answer

Membership begins once registration and payment have been successfully completed.

Question 61

7. What is included in Academy PLUS+?

Accepted Answer

Benefits may include:
Bonus invoice credits
Additional makeup flexibility
Member-only discounts
Parent resources
Exclusive member updates
Future members portal access
Ongoing member perks added throughout the year

Question 62

17. Are makeup lessons guaranteed?

Accepted Answer

No. Makeup lessons are subject to teacher availability, timetable space, and academy scheduling policies. Every reasonable effort will be made to accommodate and provide eligible makeup lessons wherever possible. However, due to timetable limitations and teacher availability, makeup lessons will be offered only within the times and spaces available through the academy and may not align with specific parent schedules or preferred times. Families will therefore be asked to show flexibility with the makeup lesson options and availability provided by the academy.

Question 63

18. Does Academy PLUS+ replace lesson fees?

Accepted Answer

No. Academy PLUS+ is a separate optional membership programme and does not replace standard lesson tuition fees.

Question 64

4. Can new students join Academy PLUS+ immediately?

Accepted Answer

Yes. New students may join Academy PLUS+ once officially enrolled with Hanrahan School of Music. As Academy PLUS+ is newly launching, registration for the current academic year will close on October 31st.

Frequently Asked Questions